If you are having trouble accessing your account, here are a few things you can try.
1) Clear your cookies and cache in your internet browser. If you need assistance with this, please check out this link: http://www.wikihow.com/Clear-Your-Browser's-Cache
2) After you’ve cleared those, be sure to log out completely after each time you use our site. I would also not use any bookmark – manually type in www.memolink.com and manually enter your username and password each time you go to our site.
3) Finally, you may want to try a different browser. For example, if you are using Internet Explorer, you could try Firefox or Google Chrome to see if that resolves the issue.
If you need to reset your password, you can use this link to do so: http://www.memolink.com/index.cfm/loggedOut.forgotPassword
Please keep in mind that both your username and password are case sensitive.
Just follow the directions on this link, and you should be all set.
Keywords: log in problems, can't login