What happens if I receive an error while trying to complete a purchase?

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If you have passed the partner's page on Memolink and in the process of completing a transaction on the partner's Website, the error would be caused by a technical problem on the site of the partner. Please email Member Support the name of the partner and a description of the error you received. Please try to describe the specific page you were on when you received the error. If you still would like to receive Memolink points for your transaction, do not call the partner directly on the phone. You will not be tracked, nor will you receive Memolink points! Memolink will contact the partner and alert them to the error. Once they have fixed the problem, you can then complete your transaction via Memolink and receive the points.

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